In the fast-paced world of real estate transactions, title & escrow professionals have to juggle multiple stakeholders and systems to ensure smooth closings. Email serves as the lifeblood of communication, yet it often creates inefficiencies as agents switch between their inbox and their title production software (TPS). This back-and-forth can lead to wasted time, unsafe data handling, and frustration for teams trying to keep everything in sync. It also increases the risk of important records getting lost in the shuffle, which can cause costly delays and confusion among closing teams.
That’s why we’re excited to introduce Connect Email Link, a powerful new feature designed to bridge the gap between the systems that title & escrow agents work in every day. With this new tool, agents can search for files, save documents, and open orders—all without ever leaving their email inbox.
Boost your productivity: one inbox, one system
Title & escrow agents deal with disjointed systems daily, constantly switching back and forth between managing emails in one platform while performing closing tasks in another. Often, something overlooked in one person’s inbox keeps the whole team from moving the transaction forward. This can result in multiple inefficiencies, time lost, and errors as they must manually complete tasks like saving documents to their files. Many agents end up downloading and storing thousands of sensitive documents on their computers, creating security risks and making it difficult to locate the right document on a crowded desktop.
Connect Email Link offers an alternative. As an email plugin for Gmail and Outlook, it brings the power of Qualia’s TPS into agents’ inboxes. Now, they can:
- Search files, save documents directly to Qualia, and open orders, without leaving their email inbox.
- Eliminate the need to download sensitive files to local computers, keeping everything within the secure Qualia platform.
- Bridge the gap between systems, making workflows faster and more efficient.
For companies who want a connected system of record and communication, Connect Email Link saves time, simplifies workflows, and boosts productivity by creating a direct link between systems.
Flexible communication for your clients and partners
While lenders, real estate agents, homebuyers, and sellers appreciate the secure collaboration tools offered in Qualia Connect, some communication is still naturally done over email. While sensitive data and nonpublic information (NPI) should always be shared through a secure portal, email remains an essential tool for managing the hundreds of messages title & escrow professionals send and receive daily.
With Connect Email Link, title & escrow companies can meet their clients where they prefer to communicate—whether that’s via secure messaging within the Connect portal or through regular email. This flexibility enhances the customer experience, giving them more control over how they interact with their title team and allowing title & escrow companies to:
- Delight their clients by giving them the choice of how they wish to engage, helping to build trust and satisfaction.
- Offer secure communication for sensitive information while maintaining the flexibility to use email for non-secure messages.
- Keep the order moving by ensuring the process isn’t held up by a document sitting in an individual inbox
How it works
Connect Email Link is easy to set up and use. Connect users can simply add the extension to their Gmail or Outlook inbox, and they’re ready to go—no complicated integrations required.
Key features include the ability to:
- Open new orders with AI directly from email, making the order opening process faster than ever.
- Save emails and attachments directly to Qualia —plus rename documents, specify file locations, and trigger automations right from the inbox.
- Access relevant contacts from within Qualia to streamline communication with key stakeholders.
A game changer for title & escrow professionals
Early users of Connect Email Link are calling it a “game changer” for their business. Teams are saving hours each week, enhancing productivity, and providing a better experience for their clients.
“It makes uploading documents and email to each file so much easier and more efficient.”
Medana Cox, Munizzi Law Firm, Florida
We can’t wait to see how Connect Email Link will transform your business. Experience the future of title & escrow productivity—where your inbox becomes the gateway to faster, more efficient transactions.
Click below to get in touch with a product specialist today.
